First things first, what's your name?
Are you giving a guide as a gift? Then answer these questions as if you were the lucky recipient!
Hi [name], what kind of foodie are you? (Choose as many as you like.)
Which of the following applies to you?
Nice! When are you visiting?
Have you been to Copenhagen before?
Whereabouts in Copenhagen are you staying?
What do you want to get out of exploring Copenhagen? (Choose any that apply to you)
What's your ideal Friday night?
What do you want your guide to be about?
Each and every guide we make is entirely unique, and completely depends on what you want from it. Maybe you're looking for a weekend of assorted foodie antics, or perhaps you're on a mission to try all of the lemon meringue pies in Copenhagen. Let us know
Is there anything you don’t want us to include in your guide?
Let us know about allergies, budget limitations, or whatever you’re just not that into.
So we can confirm your order, please tell us your email address
These terms and conditions govern your access to and use of Mad About Copenhagen ApS (madaboutcopenhagen.dk)’s websites and mobile applications that link to or reference these Terms ("Site"). By accessing or using the Site, you are agreeing to these Terms and concluding a legally binding contract with Mad About Copenhagen ApS, headquartered in Copenhagen, Denmark, owner and operator of madaboutcopenhagen.dk. Do not access or use the Site if you are unwilling or unable to be bound by the Terms.
Parties: "You" and "your" refer to you, as a user of the Site. A "user" is someone, a traveller, a local or an interested party, who accesses, browses, crawls, scrapes, or in any way uses the Site. “We," "us," and "our" refer to Mad About Copenhagen ApS (the owner and operator of Mad About Copenhagen, madaboutcopenhagen.dk, which will be referred to in the remainder of this document as “Mad About Copenhagen”]. B. Content: "Content" means text, images, photos, audio, video, location data, and all other forms of data or communication. "Your Content" means Content that you submit or transmit to, through, or in connection with the Site, such as answers to questions, contact details, testimonials, messages or photos. "User Content" means Content that users submit or transmit to, through, or in connection with the Site. “Mad About Copenhagen Content" means Content that we create and make available in connection with the Site. "Third Party Content" means Content that originates from parties other than Mad About Copenhagen or its users, which is made available in connection with the Site. "Site Content" means all of the Content that is made available in connection with the Site, including Your Content, User Content, Third Party Content, and Mad About Copenhagen Content.
We may modify the Terms from time to time. The most current version of these Terms will be located here. You understand and agree that your access to or use of the Site is governed by the Terms effective at the time of your access to or use of the Site. If we make material changes to these Terms, we will indicate at the top of this page the date that revisions were last made. You should revisit these Terms on a regular basis as revised versions will be binding on you as a user or customer of Mad About Copenhagen ApS. Any such modification will be effective upon our posting of new Terms. You understand and agree that your continued access to or use of the Site after the effective date of modifications to the Terms indicates your acceptance of the modifications.
The Service, “Explore”, is a custom guide-making service, whereby you several questions about yourself/yourselves and your requirements for what you would like to explore in Copenhagen - related to food and drink. Following this, we begin a dialogue with you via email to ensure correct mutual understanding of your needs and wishes for the guide. We then create a custom guide for you, based on the request you submit on the Site and the information you give us over email.
We send the guide to you by email. It can be used digitally, or you can choose to print it. All guides are unique and created from scratch. We use no digital automation processes to create your guide - for example AI or “bots”.
The service described above costs a flat rate of 270 DKK (including 25% VAT) per guide, regardless of the content of the guide. We aim to have all guides ready within 48 hours of receiving your order. If this deadline cannot be achieved for whatever reason, we will contact you in good time to inform you and discuss your options. We reserve the right to cancel your order and issue you a full refund if we are unable to meet the deadline of 48 hours, and you do not wish to receive the guide at a later time or date.
At checkout, before payment, the user is also given the option to pay 100 DKK (including 25% VAT) extra to the price of a guide, to “get it sooner”. If the user chooses to “get it sooner”, we aim to have the guide ready within 5 working hours. Working hours are 7 days a week, 09:00 - 18:00 CEST.
Mad About Copenhagen is not an operator of tours, activities, nor is it a provider of tours or activities, and we do not own, sell, resell, furnish, provide, manage and/or control any transportation, accommodation or tour services. Mad About Copenhagen’s responsibilities are limited to providing custom, tailor-made guides for our customers. What the customer chooses to do with the guide they receive, is up to them.
You understand and agree that Mad About Copenhagen is not responsible for any damages, and disclaims all liability that may result in following the recommendations in the guide made for you by Mad About Copenhagen. The partaking in any experiences recommended by Mad About Copenhagen are at your own risk.
Mad About Copenhagen assumes no responsibility for the user’s compliance with any applicable laws, rules and regulations. Mad About Copenhagen recommends that the user obtains appropriate insurance for the activities you plan to partake in.
While Mad About Copenhagen makes every effort to ensure information provided is accurate and up-to-date, the user is ultimately responsible for checking their guide and making sure that suggested places, addresses, opening times, and other information is accurate.
Recommendations: Please be advised that recommendations given by Mad About Copenhagen are based on the knowledge and opinions of the member or members of the Mad About Copenhagen team making your guide.
The hashtag, #madaboutcopenhagen is also used on social media platforms (for example, Instagram, Facebook, Twitter) by Third Parties to share food and travel recommendations and anything else they wish to that is allowed by the social media platform. Mad About Copenhagen has no control over or responsibility for the content shared by Third Parties social media platforms.
You agree not to, and will not assist, encourage, or enable others to: Violate the Terms; Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Site or Site Content, except as expressly authorised by Mad About Copenhagen; Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of the Site or any Site Content; Reverse engineer any portion of the Site; Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Site or on any materials printed or copied from the Site; Record, process, or mine information about other users; Access, retrieve or index any portion of the Site for purposes of constructing or populating a searchable database; Reformat or frame any portion of the Site; Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on Mad About Copenhagen’s technology infrastructure or otherwise make excessive traffic demands of the Site; Attempt to gain unauthorised access to the Site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means; Use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses"); Use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site; Use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Site or Site Content; or Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site Content, or features that enforce limitations on the use of the Site. The restrictions above only apply to the extent permissible under applicable law. Nevertheless, you agree not to act contrary to them (even if permissible under applicable law) without providing 30 days' prior written notice to us here, together with any information that we may reasonably require to give us an opportunity to provide alternative remedies or otherwise accommodate you at our sole discretion.
Financial Terms: When you complete a request for a guide on Mad About Copenhagen, you will be charged the 270 DKK (including 25% VAT) fee. If you make a request to “get it sooner”, you will be charged an extra 100 DKK (including 25% VAT). You may contact Mad About Copenhagen with any requests for changes or updates to your guide until it is completed. We reserve the right not to execute your requested changes or updates - for example if they are unreasonable within the realms of our service, or if you request them too late in the process of the guide-making.
Whilst Mad About Copenhagen are creating the guide: Once the user places a request for a guide, and the correct payment is transferred to Mad About Copenhagen, Mad About Copenhagen will begin to work on the guide. If the user - for whatever reason - should request a refund BEFORE the guide is finished and delivered to them, Mad About Copenhagen reserve the right to only partially refund the guide with a sum that will be based on the work that has already been put into creating the user’s guide.
Mad About Copenhagen will make every effort to edit and create a guide that is satisfactory to the user. If the user is not satisfied with the guide provided by Mad About Copenhagen, they may request a full refund. Mad About Copenhagen does not guarantee the suitability or availability of recommendations, and therefore is under no obligation to issue refunds for these reasons.
A. Eligibility: To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms. You may not access or use the Site if we have previously banned you from the Site or closed your account. B. Permission to use the Site: We grant you permission to use the Site subject to the restrictions in these Terms. Your use of the Site is at your own risk, including the risk that you might be exposed to Content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. C. Site Availability: The Site may be modified, updated, interrupted, suspended or discontinued at any time without notice or liability. D. User Information: You must provide certain information about yourself in order to use some of the features that are offered through the Site.
We ask that you provide complete and accurate information about yourself to ensure that we are able to communicate with you and provide a good service. You may not impersonate someone else (e.g., adopt the identity of a celebrity or a friend), create or use an account for anyone other than yourself, or provide an email address other than your own. By giving us your email address, you agree to receive certain communications in connection with the Site. For example, you might receive periodic newsletters about Mad About Copenhagen. We use MailChimp to send these emails and you can opt-out of non-essential communications by clicking the “unsubscribe” button at the bottom of the communication.
Responsibility for Your Content: You alone are responsible for Your Content, and once published, it cannot always be withdrawn. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use and authorize the use of Your Content as described herein. Our Right to Use Your Content: We may use Your Content in a number of different ways, including publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms ("Other Media"). As such, you hereby irrevocably grant us world-wide, perpetual, non-exclusive, royalty-free, assignable, sublicensable, transferable rights to use Your Content for any purpose. Please note that you also irrevocably grant the users of the Site and any Other Media the right to access Your Content in connection with their use of the Site and any Other Media. Finally, you irrevocably waive, and cause to be waived, against Mad About Copenhagen and its users any claims and assertions of moral rights or attribution with respect to Your Content. By "use" we mean use, copy, publicly perform and display, reproduce, distribute, modify, translate, remove, analyse, commercialise, and prepare derivative works of Your Content. Ownership: As between you and Mad About Copenhagen, you own Your Content. We own the Mad About Copenhagen Content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, including, but not limited to, our compilation of User Content and other Site Content, computer code, products, software, aggregate user review ratings, and all other elements and components of the Site excluding Your Content, User Content and Third Party Content. We also own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world ("IP Rights") associated with the Mad About Copenhagen Content and the Site, which are protected by copyright, trade dress, patent, trademark laws and all other applicable intellectual and proprietary rights and laws. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Mad About Copenhagen Content in whole or in part except as expressly authorised by us. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Site and the Mad About Copenhagen Content are retained by us. Advertising Mad About Copenhagen and its licensees may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you. User Content (including any that may have been created by users employed or contracted by Mad About Copenhagen) does not necessarily reflect the opinion of Mad About Copenhagen. We reserve the right to remove, screen, edit, or reinstate User Content at our sole discretion for any reason or no reason, and without notice to you. For example, we may remove a testimonial if we believe it violates our Content Guidelines. We have no obligation to retain or provide you with copies of Your Content, nor do we guarantee any confidentiality with respect to Your Content.
By sending us any ideas, suggestions, documents or proposals ("Feedback"), you agree that (i) your Feedback does not contain the confidential or proprietary information of third parties, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development, and (iv) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback, and you irrevocably waive, and cause to be waived, against Mad About Copenhagen and its users any claims and assertions of any moral rights contained in such Feedback.
1. The Site may include links to other websites or applications (each, a "Third Party Site"). We do not control or endorse any Third Party Site. You agree that we are not responsible for the availability or contents of such Third Party Sites. Your use of Third Party Sites is at your own risk. Some of the services made available through the Site may be subject to additional third party or open source licensing terms and disclosures.
1. You agree to indemnify, defend, and hold Mad About Copenhagen, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them (collectively, "Mad About Copenhagen") harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to (i) your access to or use of the Site, (ii) your violation of the Terms, (iii) any products or services purchased or obtained by you in connection with the Site, or (iv) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. Mad About Copenhagen reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us and you agree to cooperate with our defence of these claims. You agree not to settle any such matter without the prior written consent of Mad About Copenhagen. Mad About Copenhagen will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
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We’ll have your guide ready for you in under 48 hours.