What's your name?
Hi [customer-name], who are you ordering a guide for?
What kind of foodie are you?
Do you live in Copenhagen?
Nice! When are you visiting?
What a great time to visit!
Have you been to Copenhagen before?
Whereabouts in Copenhagen are you staying?
What do you want to get out of exploring Copenhagen?
What is your ideal Friday night?
Which of these eggs is clearly superior?
Select a few things you’d like us to include in your guide.
What is their name?
What kind of foodie is [friend-name]?
Does [friend-name] live in Copenhagen?
Nice! When are they visiting?
Has [friend-name] been to Copenhagen before?
What is [friend-name]'s ideal Friday night?
Select a few things you’d like us to include in [friend-name]'s guide.
Is there anything specific you'd like us to include in your guide?
Maybe you're looking for a weekend of assorted foodie antics, or perhaps you're on a quest to taste all of the cinnamon buns in Copenhagen. Give us the juicy details so we can make your guide completely and utterly for you.
Is there anything you don’t want us to include in your guide?
Let us know about allergies, budget, or whatever you're not into.
Is there anything else we should know about [friend-name]?
Maybe you want to give them a weekend of assorted foodie antics, or send them on a quest to try all of the lemon meringue pies in Copenhagen. Give us the juicy details!
Is there anything we shouldn’t include in [friend-name]'s guide?
Let us know about allergies, budget, or whatever they're not into.
So we can confirm your order, please tell us your email address
These terms and conditions govern your access to and use of Mad About Copenhagen ApS (www.madaboutcopenhagen.dk)’s websites and mobile applications that link to or reference these Terms ("Site"). By accessing or using the Site, you are agreeing to these Terms and concluding a legally binding contract with Mad About Copenhagen ApS, headquartered in Copenhagen, Denmark, owner and operator of www.madaboutcopenhagen.dk. Do not access or use the Site if you are unwilling or unable to be bound by the Terms.
Parties: "You" and "your" refer to you, as a user of the Site. A "user" is someone, a traveller, a local or an interested party, who accesses, browses, crawls, scrapes, or in any way uses the Site. “We," "us," and "our" refer to Mad About Copenhagen ApS (the owner and operator of Mad About Copenhagen, www.madaboutcopenhagen.dk, which will be referred to in the remainder of this document as “Mad About Copenhagen”]. B. Content: "Content" means text, images, photos, audio, video, location data, and all other forms of data or communication. "Your Content" means Content that you submit or transmit to, through, or in connection with the Site, such as answers to questions, contact details, testimonials, messages or photos. "User Content" means Content that users submit or transmit to, through, or in connection with the Site. “Mad About Copenhagen Content" means Content that we create and make available in connection with the Site. "Third Party Content" means Content that originates from parties other than Mad About Copenhagen or its users, which is made available in connection with the Site. "Site Content" means all of the Content that is made available in connection with the Site, including Your Content, User Content, Third Party Content, and Mad About Copenhagen Content.
We may modify the Terms from time to time. The most current version of these Terms will be located here. You understand and agree that your access to or use of the Site is governed by the Terms effective at the time of your access to or use of the Site. If we make material changes to these Terms, we will indicate at the top of this page the date that revisions were last made. You should revisit these Terms on a regular basis as revised versions will be binding on you as a user or customer of Mad About Copenhagen ApS. Any such modification will be effective upon our posting of new Terms. You understand and agree that your continued access to or use of the Site after the effective date of modifications to the Terms indicates your acceptance of the modifications.
The service we currently offer on our website (namely on www.madaboutcopenhagen.dk/guide) is a personalised guide-making service, whereby you (the customer) answer several questions about yourself or whoever the guide is intended for (if you are giving it as a gift). Following this, we begin a dialogue with you via email to ensure correct mutual understanding of your needs and wishes for the guide. We then create a personalised guide for you or the guide-recipient (if that is not you), based on the request you submit on the Site and any additional information you give us over email.
When answering the questions on www.madaboutcopenhagen.dk/guide/get-your-guide, you are able to select whether you would like the guide Gift wrapped and delivered (490 DKK including 25% VAT) or as a Digital PDF (350 DKK including 25% VAT). All guides are unique and created from scratch using inDesign. We use no digital automation processes to create your guide - for example AI or “bots”.
The Gift wrapped and delivered guide is printed on high quality paper, sewn together with golden thread, and include a handwritten message from us. The guide will be delivered, along with a golden envelope you can wrap it in. Currently, we only deliver to addresses in Denmark. If you request that the guide be delivered to an address outside of Denmark, we reserve the right to cancel and refund your order. We aim to deliver your guide within 5 working days after we receive your order, and it should therefore arrive at your specified address within 8 working days after we have received your order. You are responsible for ensuring the accuracy of the delivery address. We use GLS to deliver guides, and they will be electronically tracked. Once the guide is in the hands of GLS, we are in no way responsible for successful delivery. Such delivery issues should be taken up with the provider in question.
The digital PDF guide is sent you by email. It includes functional links to the places recommended in the guide, as well as a custom browseable map. It can be used both on Dekstop computers and mobile phones, but use of the map requires an internet connection. You can also choose to print it. We aim to have your guide ready within 3 days (72 hours) of receiving your order.
If the deadline of 8 days/3 days cannot be achieved for whatever reason, we will contact you in good time to inform you and discuss your options. We reserve the right to cancel your order and issue you a full refund if we are unable to meet the deadline, and you do not wish to receive the guide at a later time or date.
Mad About Copenhagen is not an operator of tours, activities, nor is it a provider of tours or activities, and we do not own, sell, resell, furnish, provide, manage and/or control any transportation, accommodation or tour services. Mad About Copenhagen’s responsibilities are limited to providing custom, tailor-made guides for our customers. What the customer chooses to do with the guide they receive, is up to them.
You understand and agree that Mad About Copenhagen is not responsible for any damages, and disclaims all liability that may result in following the recommendations in the guide made for you by Mad About Copenhagen. The partaking in any experiences recommended by Mad About Copenhagen are at your own risk.
Mad About Copenhagen assumes no responsibility for the user’s compliance with any applicable laws, rules and regulations. Mad About Copenhagen recommends that the user obtains appropriate insurance for the activities you plan to partake in.
While Mad About Copenhagen makes every effort to ensure information provided is accurate and up-to-date, the user is ultimately responsible for checking their guide and making sure that suggested places, addresses, opening times, and other information is accurate.
Recommendations: Please be advised that recommendations given by Mad About Copenhagen are based on the knowledge and opinions of the member or members of the Mad About Copenhagen team making your guide.
The hashtag, #madaboutcopenhagen is also used on social media platforms (for example, Instagram, Facebook, Twitter) by Third Parties to share food and travel recommendations and anything else they wish to that is allowed by the social media platform. Mad About Copenhagen has no control over or responsibility for the content shared by Third Parties social media platforms.
You agree not to, and will not assist, encourage, or enable others to: Violate the Terms; Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Site or Site Content, except as expressly authorised by Mad About Copenhagen; Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of the Site or any Site Content; Reverse engineer any portion of the Site; Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Site or on any materials printed or copied from the Site; Record, process, or mine information about other users; Access, retrieve or index any portion of the Site for purposes of constructing or populating a searchable database; Reformat or frame any portion of the Site; Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on Mad About Copenhagen’s technology infrastructure or otherwise make excessive traffic demands of the Site; Attempt to gain unauthorised access to the Site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means; Use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses"); Use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site; Use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Site or Site Content; or Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site Content, or features that enforce limitations on the use of the Site. The restrictions above only apply to the extent permissible under applicable law. Nevertheless, you agree not to act contrary to them (even if permissible under applicable law) without providing 30 days' prior written notice to us here, together with any information that we may reasonably require to give us an opportunity to provide alternative remedies or otherwise accommodate you at our sole discretion.
Financial Terms: When you complete a request for a guide on Mad About Copenhagen, you will be charged either 490 DKK or 350 DKK, including 25% VAT. You may contact Mad About Copenhagen with any requests for changes or updates to your guide until it is completed. We reserve the right not to execute your requested changes or updates - for example if they are unreasonable within the realms of our service, or if you request them too late in the process of the guide-making.
Whilst Mad About Copenhagen are creating the guide: Once the user places a request for a guide, and the correct payment is transferred to Mad About Copenhagen, Mad About Copenhagen will begin to work on the guide. If the user - for whatever reason - should request a refund BEFORE the guide is finished and delivered to them, Mad About Copenhagen reserve the right to only partially refund the guide with a sum that will be based on the work that has already been put into creating the user’s guide.
Mad About Copenhagen will make every effort to edit and create a guide that is satisfactory to the user. If the user is not satisfied with the guide provided by Mad About Copenhagen, they may request a full refund. Mad About Copenhagen does not guarantee the suitability or availability of recommendations, and therefore is under no obligation to issue refunds for these reasons.
A. Eligibility: To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms. You may not access or use the Site if we have previously banned you from the Site or closed your account. B. Permission to use the Site: We grant you permission to use the Site subject to the restrictions in these Terms. Your use of the Site is at your own risk, including the risk that you might be exposed to Content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. C. Site Availability: The Site may be modified, updated, interrupted, suspended or discontinued at any time without notice or liability. D. User Information: You must provide certain information about yourself in order to use some of the features that are offered through the Site.
We ask that you provide complete and accurate information about yourself to ensure that we are able to communicate with you and provide a good service. You may not impersonate someone else (e.g., adopt the identity of a celebrity or a friend), create or use an account for anyone other than yourself, or provide an email address other than your own. By giving us your email address, you agree to receive certain communications in connection with the Site. For example, you might receive periodic newsletters about Mad About Copenhagen. We use MailChimp to send these emails and you can opt-out of non-essential communications by clicking the “unsubscribe” button at the bottom of the communication.
Responsibility for Your Content: You alone are responsible for Your Content, and once published, it cannot always be withdrawn. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use and authorize the use of Your Content as described herein. Our Right to Use Your Content: We may use Your Content in a number of different ways, including publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms ("Other Media"). As such, you hereby irrevocably grant us world-wide, perpetual, non-exclusive, royalty-free, assignable, sublicensable, transferable rights to use Your Content for any purpose. Please note that you also irrevocably grant the users of the Site and any Other Media the right to access Your Content in connection with their use of the Site and any Other Media. Finally, you irrevocably waive, and cause to be waived, against Mad About Copenhagen and its users any claims and assertions of moral rights or attribution with respect to Your Content. By "use" we mean use, copy, publicly perform and display, reproduce, distribute, modify, translate, remove, analyse, commercialise, and prepare derivative works of Your Content. Ownership: As between you and Mad About Copenhagen, you own Your Content. We own the Mad About Copenhagen Content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, including, but not limited to, our compilation of User Content and other Site Content, computer code, products, software, aggregate user review ratings, and all other elements and components of the Site excluding Your Content, User Content and Third Party Content. We also own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world ("IP Rights") associated with the Mad About Copenhagen Content and the Site, which are protected by copyright, trade dress, patent, trademark laws and all other applicable intellectual and proprietary rights and laws. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Mad About Copenhagen Content in whole or in part except as expressly authorised by us. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Site and the Mad About Copenhagen Content are retained by us. Advertising Mad About Copenhagen and its licensees may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you. User Content (including any that may have been created by users employed or contracted by Mad About Copenhagen) does not necessarily reflect the opinion of Mad About Copenhagen. We reserve the right to remove, screen, edit, or reinstate User Content at our sole discretion for any reason or no reason, and without notice to you. For example, we may remove a testimonial if we believe it violates our Content Guidelines. We have no obligation to retain or provide you with copies of Your Content, nor do we guarantee any confidentiality with respect to Your Content.
By sending us any ideas, suggestions, documents or proposals ("Feedback"), you agree that (i) your Feedback does not contain the confidential or proprietary information of third parties, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development, and (iv) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback, and you irrevocably waive, and cause to be waived, against Mad About Copenhagen and its users any claims and assertions of any moral rights contained in such Feedback.
1. The Site may include links to other websites or applications (each, a "Third Party Site"). We do not control or endorse any Third Party Site. You agree that we are not responsible for the availability or contents of such Third Party Sites. Your use of Third Party Sites is at your own risk. Some of the services made available through the Site may be subject to additional third party or open source licensing terms and disclosures.
1. You agree to indemnify, defend, and hold Mad About Copenhagen, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them (collectively, "Mad About Copenhagen") harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to (i) your access to or use of the Site, (ii) your violation of the Terms, (iii) any products or services purchased or obtained by you in connection with the Site, or (iv) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. Mad About Copenhagen reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us and you agree to cooperate with our defence of these claims. You agree not to settle any such matter without the prior written consent of Mad About Copenhagen. Mad About Copenhagen will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF THE MAD ABOUT COPENHAGEN ENTITIES TO YOU. EACH OF THE SUBSECTIONS ABOVE ONLY APPLIES UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED. IF YOU ARE UNSURE ABOUT THIS OR ANY OTHER SECTION OF THESE TERMS, PLEASE CONSULT WITH A LEGAL PROFESSIONAL PRIOR TO ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS, INCLUDING THIS SECTION. YOU ARE GIVING UP SUBSTANTIAL LEGAL RIGHTS BY AGREEING TO THESE TERMS. AS SUCH, YOUR USE OF THE SITE IS AT YOUR OWN DISCRETION AND RISK. THE MAD ABOUT COPENHAGEN ENTITIES MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE SITE, ITS SAFETY OR SECURITY, OR THE SITE CONTENT. ACCORDINGLY, THE MAD ABOUT COPENHAGEN ENTITIES ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, FOR EXAMPLE, FROM THE SITE'S INOPERABILITY, UNAVAILABILITY OR SECURITY VULNERABILITIES OR FROM YOUR RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY OF THE BUSINESS RECOMMENDATIONS MADE AVAILABLE THROUGH THE SITE OR IN THE GUIDES CREATED FOR THE USER. THE MAD ABOUT COPENHAGEN ENTITIES MAKE NO CLAIMS OR PROMISES WITH RESPECT TO ANY THIRD PARTY, SUCH AS THE BUSINESSES LISTED ON THE SITE OR THE TESTIMONIALS DISPLAYED ON THE SITE. ACCORDINGLY, THE MAD ABOUT COPENHAGEN ENTITIES ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THEIR ACTIONS OR OMISSIONS, INCLUDING, FOR EXAMPLE, IF ANOTHER USER OR BUSINESS MISUSES YOUR CONTENT, IDENTITY OR PERSONAL INFORMATION, OR IF YOU HAVE A NEGATIVE EXPERIENCE WITH ONE OF THE BUSINESSES LISTED OR FEATURED ON THE SITE. YOUR PURCHASE AND USE OF PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES THROUGH THE SITE IS AT YOUR OWN DISCRETION AND RISK. THE MAD ABOUT COPENHAGEN ENTITIES EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES AS TO THE PRODUCTS OR SERVICES OFFERED BY BUSINESSES LISTED ON THE SITE, AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED TO YOU BY A REPRESENTATIVE OF ONE OF THE MAD ABOUT COPENHAGEN ENTITIES SHALL CREATE A REPRESENTATION OR WARRANTY. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SITE, RELATED SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SITE. THE MAD ABOUT COPENHAGEN ENTITIES' MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITH THE SITE OR THESE TERMS IS LIMITED TO THE GREATER OF (i) THE AMOUNT PAID, IF ANY, BY YOU TO THE MAD ABOUT COPENHAGEN ENTITIES IN CONNECTION WITH THE SITE IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (ii) DKK 500. THE MAD ABOUT COPENHAGEN ENTITIES DISCLAIM LIABILITY FOR ANY (i) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (ii) LOSS OF PROFITS, (iii) BUSINESS INTERRUPTION, (iv) REPUTATIONAL HARM, OR (v) LOSS OF INFORMATION OR DATA.
Would you like a gift wrapped guide or a digital guide?
To what address should it be delivered?
Thanks for ordering a mad guide. A confirmation email is on its' way to [email] and one of us will write to you very soon.
If you need to contact us in the meantime, tweet us or send us an email.